Shipping Policy
Previous pageNOT A KNIGHT AA LLC provides shipping information to help customers understand how orders are processed and delivered.
- Shipping Area
We currently ship products within the United States only.
International shipping is not currently available.
- Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Processing includes order verification, product preparation, packaging, and shipment preparation.
Orders may take longer to process during holidays, periods of high order volume, product availability issues, or other unexpected circumstances.
- Delivery Time
After an order has been shipped, estimated delivery within the United States is generally:
3–7 business days
The estimated total delivery timeframe is approximately:
4–10 business days
This includes:
Order processing: 1–3 business days
Shipping transit: 3–7 business days
Delivery times are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
- Shipping Carriers
Depending on the destination, package size, and shipping availability, orders may be shipped through:
USPS
UPS
FedEx
Other reputable domestic carriers when appropriate
The carrier used may vary by order.
- Shipping Charges
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the product, destination, order size, and available shipping method.
- Tracking
When tracking information is available, it will generally be provided after your order has shipped.
Please allow some time for tracking information to become active after the carrier receives the package.
- Delivery Delays
Delivery estimates may be affected by:
Severe weather
Natural disasters
Carrier delays
Transportation disruptions
Holidays
Unexpected shipping volume
Incorrect or incomplete addresses
Other circumstances beyond our reasonable control
If your order exceeds the estimated delivery timeframe, please contact us at [email protected].
- Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If you notice an error in your shipping information, contact us as soon as possible before the order is shipped.
We will make reasonable efforts to update the address when possible, but changes cannot be guaranteed after an order has entered processing or shipment.
- Lost or Missing Packages
If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the applicable carrier.
If the package remains missing, contact us with your order number and tracking information so that we can assist you.
- Damaged Packages
If your package arrives damaged, please inspect the product and contact us promptly if the product itself has been damaged.
Please provide your order number and photographs of the package and product when requested.
- One-Time Purchase
All products sold through notaknightaa.com are one-time purchases.
We do not operate subscription, recurring billing, automatic replenishment, or automatic renewal programs.
Customers will not be automatically charged for future orders.
- Contact Us
NOT A KNIGHT AA LLC
5103 EAGLE FALLS LN
FULSHEAR, TX 77423
United States
Email: [email protected]
Website: notaknightaa.com
